Chatbot Development
A result of human interaction with AI, a chatbot is a robot that automatically responds to user messages instantly.

What we do

We provide cutting-edge AI chatbot development services for startups to enterprise level organizations, providing a complete cycle of chatbot development that helps clients increase their business value in their highly competitive industry environment.

Our Approach

  • Understanding Your Business Objectives
  • Server Setup
  • Data Modelling
  • Data Training
  • Integration

Understanding Your Business Objectives

Understanding the value you are trying to provide to your visitors with your chatbot is our first priority. Our team will sit with you to understand all the functionality, integrations and usability you would like to offer to your visitors through your chatbot.

Server Setup

Our team will configure the domains, storage, logic, database and any other requirements needed for the smooth functioning of your chatbot.

Data Modelling

We will study your requirements and structure the data that needs to be input to the chatbot.

Data Training

From the modelled data, we will then train the chatbot using machine learning to return the best user experience to your visitors.

Integration

Once the chatbot is trained, we will integrate the chatbot with the necessary platforms as per your requirement (Ex - Website, Messenger, Whatsapp, etc.) After the chatbot is ready, we will integrate with necessary platforms (ex - website, messenger, whatsapp, etc)

Tech Stacks

Why choose a chatbot?

Volume
Imagine being able to handle thousands of conversations simultaneously. Chatbots give businesses the ability to handle multiple customer interactions simultaneously by using AI.
Increase customer engagement
Customers choose businesses that require less time and energy to get in touch with. They also choose businesses that provide faster support.
Save time and money
You don’t have to pay your chatbot a salary. You donโ€™t need to supervise your chatbot. Your chatbot doesnโ€™t take breaks. Just raw delivery.
Gather and monitor data
Chatbots gather crucial bits of information from customer conversations that ultimately let you make fine adjustments that further help you to increase business value.
Trendsetter
Being the first to implement a chatbot positions you as a market leader when your competition is just starting to understand the power of introducing a chatbot.

Request A Proposal

Visit Us

126/1 Park Rd, Colombo 00500

General Inquiries

Info@2111inc.com
+94 112 367 550